On my recent trip to India, I was particularly interested in the amount of infrastructure, real estate development, and the level of quality in these completed ventures in terms of fine finish and refinement. This sparked a deeper interest, leading to some realizations about craftsmanship and the expectations of end users and clients.
While it is encouraging that development is moving forward quickly, one aspect is consistently lacking.
There is a lack of refinement and sophistication in the craftsmanship and final finish of the delivered project.
Everywhere, the necessary degree of sophistication is constantly absent. Little to no effort is taken by contractors, builders, and their teams to ensure that the final delivery is devoid of imperfections by appropriate touch-up, cleanup, polishing, and a nearly flawless finish. Basic items such as
- Touchup color match-up, Consistent coloring
- Clean edging around electric switch boards
- Unfilled, un smoothened partially filled nail holes
- Caulking of tiles, gaps between tiles
- Plastered wall leveling and finishing
- Putty and coloring around Window and Door frames
- Uneven Floor tiles
- Landscaping, landscape management like mowing and hedging of scrubs
- Lack of Carbon / Organic material in Potting soil
As India and its people evolve in their knowledge and understanding, they will gradually strive for that level of refinement. One major reason this does not happen overnight is a lack of knowledge among these professionals about appropriate specialty tools and products. Even if they were available, general contractors would not necessarily purchase such products and tools in order to maximize profits by reducing overhead and using high-quality materials. Second, there is a lack of equal understanding and knowledge of tools and techniques. Third, there is a lack of demand for such finesse, taste, eye for quality, and standard among professional service consumers. Fourth, the lack of quality codes or standards enforced by appropriate authorities establishes no minimum standard. Even if there is a regulatory or governance body,
I'd like to see a shift in people's aspirations translate into much-needed changes in attitude, expectations, and, ultimately, delivery in all aspects of life. This methodology and mentality will ultimately result in the creation and production of highly advanced and precise machinery, a market that the West has monopolized. However, I believe that such refinement is still more than ten years away, as society as a whole places more emphasis on value and functionality than on sophistication and refinement. I hope that this is adopted and accomplished by people and society as a whole sooner rather than later than expected.
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